The nominations are in and the results have been tallied. BEACON Senior Newspaper readers spent the last two months nominating their favorite local hot spots. Now, we’re excited to reveal the BEACON Best—nearly 30 restaurants, shops, service providers and more who rise above the rest for Mesa County boomers and seniors.
“There are other, similar contests, but none specifically from the viewpoint of boomers and seniors,” said BEACON Publisher Kevin VanGundy. “Nothing else focuses on the businesses and services that they particularly like.”
Although this year’s winners span many different industries, they all have something in common—each provides a high-quality experience in a welcoming, friendly environment. One huge component of that is a dedication to superior customer service.
“Many of our readers grew up in an age where service came with everything you bought,” VanGundy said.
Unfortunately, some businesses treat customer service as if it’s old-fashioned and out of style. The winners of this year’s BEACON Best Awards do not feel the same way.
“Seniors appreciate our commitment to customer service—the fact that we show up when we say we’re going to show up and take care of any issues they have,” said Jim Ostrander of Avalanche Heating Cooling Plumbing, the BEACON Best winner in the best heating and cooling services category. “They’re more involved in taking care of their house, instead of waiting until something breaks before they give us a call.”
The staff at Lois’ Place, a little diner located at 241 Grand Ave., go out of their way to make customers feel welcome, even if it means substituting menu items at no extra charge.
“We care about our customers and we try to take care of them however we can,” said owner Lois McGary. “A lot of the girls know our regular customers by name. We just love them and want them to know that we care.”
BEACON reader Michele Wiginton, who won a $50 gift card to Chow Down Pet Supplies for participating in this year’s contest, said this kind of customer-first attitude went a long way in securing her vote.
“The people at Chow Down are helpful and friendly,” she said. “They’re more than just employees—they’re really knowledgeable about pets and the products they sell.”
While VanGundy hopes that other businesses will take note of the BEACON Best Awards and think about ways to make their establishments more senior friendly, he said the idea of the contest is to recognize the businesses and services that seniors love.
It’s this kind of attitude that sets the BEACON Best apart.
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